Privacy Policy

Privacy Policy

TWIN CITY LINER takes privacy concerns very seriously, and we want to make sure that the privacy of our customers, passengers and partners is protected and that the security of the personal information of our website users is protected. 

Basically, the use of our website is possible without providing personal information. As a potential customer, you can visit the TWIN CITY LINER website without identifying who you are. Insofar as personal data are collected on our website within the scope of a ticket booking or newsletter subscription when submitting your name, address and e-mail addresses, we assure you that all collected data will be treated with strict confidentiality and protected by appropriate security systems. 

The information you provide will be processed in accordance with the current Privacy Policy. Your data will not be disclosed to third parties without your explicit consent.
Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. The complete protection of third party access to data is not possible. We reserve the right to amend the information provided in this Privacy Policy without notice in accordance with changed legislation or a case of law. The current version published here is valid. 

The legal basis is the Data Protection Act. This protects personal and indirect personal data.

We use cookies to make our website more user-friendly and secure, and to enable you to use all the features of this website. None of the cookies used on the website collects information that can identify you personally. Cookies do not harm your computer and do not contain viruses. For more information, see

TWIN CITY LINER points out that visitors to the website automatically register various technical information and visitor usage data – so-called log files. These log files contain no personal data or information and can not be assigned to specific persons.

Personal data are only collected if you provide them to us voluntarily and expressly. For general inquiries about our contact forms, your details, including the contact details you provided, will be stored with us for processing the request and in case of follow-up questions. This data will not be disclosed without your consent. 
In addition, we can use your data within the legally permissible scope, for example, to send postal information on our products and services. You can revoke the consent given to us at any time with effect for the future. If you have subscribed to our newsletter, you can also cancel it at any time by clicking on the unsubscribe link contained in the newsletter. You will receive confirmation for both the registration and the deregistration. 

TWIN CITY LINER does not send unsolicited emails solely for advertising purposes.

Your data will only be used for the purpose you have ordered and stored it for as long as absolutely necessary, or only as long as required by the purpose of your order.

You always have the right to free information about your stored personal data and the purpose of data processing. Furthermore, you have the right to correct, block or delete this data.

We kindly ask you to notify us of any changes in your data without delay. For this and for further information on this topic, please feel free to contact us at any time:

The controller for the processing is Central Danube Region Marketing & Development GmbH, Handelskai 265, 1020 Vienna, represented by Dr. Gerd Krämer and Mag. Franz Zarka. The data protection officer is Mr. Mag. jur. Siegfried Gruber, CSE (O.P.P.)

Data protection controller Mr. Mag. jur. Siegfried Gruber (O.P.P.)

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